Have questions about our pottery studio? Read below for information on products, shipping, and workshops and special events.
Pottery Products
Are your pieces dishwasher and microwave safe?
Yes! All of our pottery pieces are dishwasher and microwave safe. So go ahead and use them lots!
Do you offer personalized pottery options?
Yes. If you have a specific idea in mind for a personalized pottery piece, such as a unique wedding gift, we'd love to hear from you! Please reach out to us through our contact page to discuss your vision in more detail.
Do you offer gift wrapping or packaging services?
No, we do not offer special gift wrapping or packaging services.
Can I visit your studio to see the pottery in person before making a purchase?
Yes! We love having visitors in the studio! Feel free to drop by during open hours to explore our pottery collection in person and chat. We'd love to show you around and help you find the perfect piece for you.
We are located at 116 Antique Ln, Deforest WI, 53532. Make sure to check our hours on this website or our Google page. Please reach out to let us know you are coming!
SHIPPING
When will my order ship?
We ship orders every Tuesday and Friday.
What is your return policy?
We accept returns within 7 days of your package being delivered if you pay shipping. Your refund will be processed once the item is delivered to our studio and is confirmed in like new condition. If you have any questions about the pottery you received don't hesitate to reach out to us!
Will my package show up in time for “X” holiday/birthday?
We highly recommend ordering two weeks in advance of holidays or birthdays. If you are worried your package won't show up in time, please contact us and we'll see what we can do to help.
My package showed up broken! What do I do?
We do our absolute best to securely pack our pottery to ensure that it shows up in one piece, but we can’t control USPS. Although it is extremely rare, incidents can happen. If you find that the pot is damaged, please immediately take photos of the packaging and the pottery. You must take photos within 48 hours of delivery or we cannot help you. Contact us and we will make sure the situation is sorted out properly.
Do you have a physical location where I can pick up my order?
Yes! Our studio is located at 116 Antique Lane, Deforest, WI, 53532. Make sure to check our hours on this website or our Google page. Please reach out to let us know you are coming!
Workshops
What do I wear to a pottery workshop?
Wear comfortable clothing you don't mind getting clay on. Pottery making can be messy, but don't worry- clay comes right on in the wash!
Do I need prior experience to attend a workshop?
No, just bring yourself and enthusiasm to make some pottery! We will walk you through everything you need to know to make your pottery vision come true.
How many people typically attend a workshop?
Workshops are capped at 10 people. If you want to schedule a private workshop for yourself and some friends we would love to make it happen! Please contact us and we will be happy to assist you!
What happens in your pottery workshops?
View our Everything You Need To Know About Workshops page
Do you offer workshops for private events (e.g. birthdays, wedding parties, corporate)?
Yes, we offer private workshops to help you celebrate special days! Please contact us for more information non booking a private workshop. We look forward to creating memorable pottery moments with you!
Are workshops 18+?
No, people of all ages are welcome to attend our workshops. However, children under 15 must be accompanied by a guardian. If you’d like to set up a birthday party or a children’s only event feel free to reach out to us.
Can I make adult themed pottery at your workshops?
If there are no minors at the workshops and all participants are comfortable with it, you may make any creative decorations your heart desires. If you specifically want to make an adult themed piece, we recommend you contact us to set up a private workshop.